Storming Gravity offers various shipping way so you can get your shipment in a low cost and fast way. We are a little bit different, some products are open for pre-order because of the reason below:
1) Some customers are okay to wait a little longer for the colour they prefer.
2) We have ordered the product from the brand and it is on the way to our premise.
3) We work with the brand for launching pre-order campaign so we can work better on inventory management.
When you reach the page of your favourite product, select the variant button (instead of photo) and the availability will show under the "Add to Shopping Bag/ Pre-order now" button. In our example below, the Charcoal colour is ready in stock and the Black colour is at backorder with an estimated shipping date.
If the product has a 'Pre-order now' button with estimated shipping in 2-3 weeks , it means that we have not placed an order with the brand but we can do so once we receive order from you.
If the product has an outdated shipping date, it means that we are still waiting for stock arrival or there's some glitch in our website coding (please let us know).
We encourage our beloved customer (you) to notice the inventory status to prevent disappointment, if you love to have confirmation, you can always send a WhatsApp message to us, for the refund of pre-order product, please check our policy here.
If the product is ready in stock, or once the product reaches our office, here are the modes of Delivery:
Within Malaysia: GD Express or NinjaVan (1-2 working days to city for ready stock item)
International (Express) : DHL, SF Express, TNT Express, NinjaVan (please refer to their official website for standard transit time, or check with our customer service). A Duty/Tax/VAT may be incurred when the good enter your country, please check with your local authority for more information. The receiver of the parcel is responsible for the extra fee incurred.
International (Mail) : If you prefer a slower and cheaper method, please send a Facebook Message to us with a screenshot with your cart and address, and we will quote you the cheapest option that we can find in the market! (May not be applicable during the global pandemic 2020)
Self Pick Up:
If you stay in Klang Valley and wish to pick up the product by yourself, our store is located at ecoSky, Jalan Kuching and you can pick it up yourself without any charges! Appointments are required. *Due to the lockdown, our Self-Collection service is limited*
Same Day Delivery:
If you can't wait to get your purchase, we can offer same day delivery by Grab / Lalamove or other service provider depends on your location for ready stock product only. If your location is eligible for it, you will see the option while you're selecting shipping method. If you are unsure, please check with our WhatsApp so we can arrange for you!